123. Going to Battle for the Life YOU Want

In what started out as an email from a listener, in this episode Justin gives a brief update on his life beyond owning a dental office. Day to day, month to month, year to year…. From there he drops motivation bombs, one after another, aimed straight for your head causing you face the following questions […]

122. De-Escalate Better

Does your practice ever have a Karen or Ken?  Steve gives some tips on how to defuse an upset patient.

121. Going to Battle w/ Last Minute Cancellations

As business owners we have to evolve, adapt, and improve our strategies to deal with change! If not you’ll be left in the dust of those who want IT more, and are willing to put in the work YOU to get it. Last minute cancellations have been hitting a lot of docs hard, and in […]